Return Directions: 

1. Enter your Email in section below and login using code. 

2. Find your recent order and request Return. As soon as your return is requested and approved you should receive and email with the Return Label.  

3. Please pack shoes in the original shoe box and then put the shoebox in an original or similar-type carton along with the copy of the original order. 

4. Affix Shipping Label to outside of the carton and drop off at your nearest postal location. 

5. Please allow 3-7 days for Refunds to be processed and posted to your Credit Card once shipped.

6. For exchanges we usually process them as soon as 24-48 hours. If you need an updated and faster exchange please call our customer service center at 1212-575-2254 and we will do our best to expedite the process.