Orders over $99.99 ship free within the continental U.S., excluding non-contiguous U.S. states and territories.
No, the free shipping offer is applicable only to orders within the continental U.S. International shipping is excluded.
Yes, non-contiguous U.S. states and territories, such as Puerto Rico, Guam, and Alaska, are excluded from the free shipping offer. Additional shipping charges may apply.
We accept returns of unused, unworn, or defective merchandise within 30 days of receipt.
To be eligible for a return, the merchandise should be in the same condition as when it was delivered, including the original packaging. Please note that used merchandise can only be returned if it is defective. All items will be inspected upon return.
Yes, we accept returns for sale or last call merchandise. Within 15 days from receipt, it is fully refundable, minus return shipping costs and a $9 return fee for the label. Between 15-30 days from receipt, exchange or store credit is offered for sale or last call merchandise.
We recommend referring to our size chart, available on our website, which provides accurate measurements to help you select the appropriate size for your feet.
Yes, we offer exchanges for products that do not fit. Please refer to our return and exchange policy for more details on how to initiate an exchange.
We recommend following the care instructions provided with your shoes. Generally, it is advisable to use a soft cloth or brush to remove dirt and debris, and to apply suitable leather care products to keep your shoes looking their best.
Yes, we stand behind the quality of our products. We offer a limited warranty against manufacturing defects. Please reach out to our customer support team with any concerns or issues regarding the quality of your purchase.